All „Aidshilfe“ branches (Aids help centers) in North Rhine-Westphalia offer counselling with regard to HIV and other sexually transmitted infections on the telephone and in person. You can find your nearest „Aidshilfe“ branch at www.ahnrw.de.

All Aidshilfe branches are independent associations under the umbrella of Aidshilfe NRW and Deutsche Aidshilfe. They give advice and information on HIV, hepatitis and sexual infections and often also offer the respective tests. They are present in all major cities as well as in many local communities and areas in NRW. Counselling and testing services at Aidshilfe are always provided confidentially and anonymously. Some of the testing possibilities are free of charge, sometimes Aidshilfe asks for a fee to cover costs. For people who cannot afford the test, there usually is a cost reduction or cost exemption.

All Aidshilfe branches in North Rhine-Westphalia offer counselling and information on the telephone or in person with regard to HIV and other sexually transmitted infections. You will find your nearest Aidshilfe branch at www.ahnrw.de.

All public health offices in North Rhine-Westphalia offer counselling regarding HIV and other sexually transmitted infections or they can refer you to relevant counselling services. You can find your nearest health office with a counselling service at hiv-sti.de.

A public health office in North Rhine-Westphalia (NRW) is a local health authority in each respective district or independent town. It is responsible for medical tasks and health protections. This includes information and counselling on HIV/Aids and tests for HIV and other sexually transmitted infections (STI). Counselling and testing at health offices is always provided confidentially, anonymously and, as a rule, free of charge. 

All public health offices in North Rhine-Westphalia either offer counselling for HIV and other sexually transmitted infections or can refer you to other competent advisory services. You can find your nearest public health office at hiv-sti.nrw.

More than 60 prevention workers and sex educationists working for different institutions in North Rhine-Westphalia offer counselling for youths and young adults. You will find your nearest Youthworker at youthwork-nrw.de.

You can reach the hotline of Telefonberatung der Bundeszentrale für gesundheitliche Aufklärung (BZgA)  (Telephone counselling service of the BZgA) on HIV and Aids Monday to Thursday from 10 a.m. to 10 p.m. and Friday to Sunday form 10 a.m. to 6 p.m. 

Here you will get information on methods of transmission, safer sex, HIV testing, safety of test as well as on post-exposure prophylaxis (PEP). You can always remain anonymous during your call. Telephone: 0049 221-892031 (charged at the respective land line rate).

Further consultancy services and information can be found on the BZgA website at: https://www.liebesleben.de/fuer-alle/beratung/ (German only).

You can reach the Aidshilfe’s telephone counselling service  Monday to Friday from 9 a.m. to 
9 p.m. and on Saturdays and Sundays from noon to 2 p.m.  

All consultants can help you with your questions regarding HIV/Aids and/or venereal diseases. Moreover, they can inform about personal counselling services in your vicinity, testing possibilities, emergency action after a possible HIV infection risk and many more services in your area. You can always remain anonymous during your call. 

Telephone: 0180 3319411 (0,09 € per minute from landline phones, mobile networks 0,42 € per minute max.)

Gay men can find help and advice in the Deutsche Aidshilfe “Gay Health Chat” daily from 5 p.m. to 
8 p.m. This service is confidential and free of charge. All consultants work for organizations specializing in the needs and rights of gays (and other men having sex with men) and are specially qualified to give advice regarding all issues in the topic of sexual health.

Click here for the live chat: health-support.de.

In the e-mail counselling service by Deutsche Aidshilfe, you will obtain information on all questions regarding HIV, hepatitis and other sexually transmitted infections, sexuality, sexual orientation and drug use. Your e-mail will be answered within three days. The service is anonymous and free of charge. The protection of your data is guaranteed. 

You will find this e-mail service at aidshilfe-beratung.de.

The Deutsche Aidshilfe chat will provide you with information and counselling with regard to HIV, hepatitis and other sexually transmitted infections, sexuality, sexual orientation and drug use. In order to book a chat, you will have to register first. By choosing a nickname and a password, you will always remain completely anonymous. Counselling and information are anonymous, too and of course, free of charge. This chat is provided in German language only. 

Go to aidshilfe-beratung.de for the chat.

Further online information about HIV and other sexually transmittable infections (venereal diseases) can be found at (not all services completely in English available):

aidshilfe.de

iwwit.de (for gay men)

krefeld.aidshilfe.de (information videos about HIV/Aids, HIV testing and on the issue "Treated HIV patients are not infectious " in eight languages)

liebesleben.de

zanzu.de (in 13 languages)